Privacy Policy
MONEYLINE
PRIVACY POLICY © 2023
MONEYLINE, LLC
TSEVO - AML Merchant Services Policy
Customer and Payment Compliance
This policy and the procedures outlined within are part of the Certification of Controls framework provided by TSEVO / GambleID as part of the service usage agreement for the GIDX Platform and associated products and services. Merchants are required to adopt the practices outlined here as well as adhere to the technical operations provided within the services of the GIDX Platform.
This AML Merchant Services Policy was reviewed and updated for use on all current merchants and is applied to all new merchants as of August 1, 2019.
General
The operation of the GIDX Platform is governed by this AML Policy together with the Account Terms of Use and other policies. The AML Policy governs how we prevent the legalization of proceeds from criminal activity and financing of terrorism.
Definitions used in this AML Policy have the meaning defined in the Account Terms of Use unless expressly stated otherwise.
Why We Identify
We provide compliance and payment processing services pursuant to Patriot Act and the Bank Secrecy Act (BSA), which makes provision with respect to certain measures against the legalization of proceeds from criminal activity and financing of terrorism, as amended (hereinafter referred to as the “Act”).
In accordance with the Act we take measures against the legalization of proceeds from criminal activity and financing of terrorism. We fulfil obligations stipulated by legal regulations in this field so as to prevent the misuse of the financial system for the legalization of proceeds from criminal activity and financing of terrorism and so as to establish conditions for detecting such conduct.
The Act obliges us to meet obligations in relation to Clients. The above obligations include in particular performing identification of Clients (S. 7 of the Act) and performing due diligence of Clients in cases stipulated by the Act (S. 9 of the Act).
When We Identify
We perform identification on a customer prior to any transaction using an Electronic Money payments and/or Redemption of Electronic Money in any amount. On payment transactions exceeding US 2,500 or make Redemption of Electronic Money in an amount of US 1,000 and higher during one calendar year. We also perform secondary request for identification via physical identity card or other form in as where stipulated by the Act.
We always require that the merchant perform a customer identification upon creation of an active merchant customer account or when that account is changed in any way. The scope of required identification data is defined by the merchants Certification of Controls settings.
How We Identify
Identification is performed in one of the following ways:
With physical or photographic presence; the customer provides their identification data from a valid identification card. At that time, this customers data and appearance is verified to correspond to the photo on their physical identity card;
Without physical presence on condition that the first payment is made through a payment device maintained in the customer’s name and that the identification data provided in electronic form corresponds to the certified identity data on file for the customer;
Without physical presence will require that the customer has knowledge of unique data of the identity associated with certified deed/header information on identification.
How We Prevent Fraud
We apply control system and anti-fraud management system together with internal guidelines the aim of which is to prevent the legalization of proceeds from criminal activity and financing of terrorism. In accordance with that we use risk management whose aim is to prevent the risk of having the GIDX Platform misused for fraudulent transactions or other illegal activities. The internal guidelines are submitted for inspection to the Treasury Department of Finance of the United States.
Before each transaction is made, we carry out an analytical risk assessment based on information about the customers identity and interaction with the GIDX Platform service and information accessible via third parties. We reserve the right to refuse to make such transaction upon assessment of the degree of potential risk.
We perform automated assessment of suspicious financial flows and regularly report to pertinent persons and due diligence divisions within our company as well as to public authorities such as the Treasury Department of Finance of the United States.
We regularly analyze threats of new risks to which we adapt the set-up of the system and its behavior.
We may ask a customer to identify themselves on multiple occasions to validate and verify the correctness of the originally performed identification.
We regularly check whether the activities and range of products offered on the website through which merchants offer or effect the sale of goods/services or offer or provide services corresponds to the activity and range of products that the merchant has declared to us. We regularly carry out test purchases of goods and services to verify whether the merchants’ activities are in accordance with all merchant agreements.
Final Provisions
We are entitled to unilaterally amend the AML Policy in accordance with the rules and terms laid down in this Article. You accept the above entitlement.
TSEVO holds the right to amend this AML Policy at any time and shall notify the merchant within 30 days of any change date. The merchant shall have up to the change date provided to agree to policy changes as they may have impact on the merchant’s activities.
Customer Refund Policy Statements
Customer Payment/Deposits Refund Policy
Game Change Related Refunds:
If a Contest related to a contest on our site is delayed or postponed, the contests will include statistics for that game only if it is played no later than Wednesday of that week. If a game is postponed to a later date or called off for any reason, any players you have selected for that game will no longer add points to your lineup and games will be closed. If game cancellations and/or postponements result in only one game left in a contest, then that contest will be cancelled and users will be refunded original contest entry/buy-in amount.
Compliance Related Refunds:
In the event that the legality of a contest offered by MoneyLine is altered by the state, district, region, or country (“locations”) occupied by the customer; Or, if MoneyLine changes its contest availability policy for the location in which the customer resides, and the customer has previously entered a pay-entry contest that has not yet began then the customer may be refunded the original contest entry/buy-in amount.
Requesting a refund:
To request a refund of your deposit you must do so by sending an email to refunds [email protected] with the subject “Refund Request”. In the body of this email you must provide your full name, your screen name (number), the amount of the refund you are requesting, and the reason for your refund request. This process may take up to 14 business days for review.
Example.
Subject: Refund Request
Name: John Doe
Screen Name: john_doe_sports
Reason: The contest that was entered was not valid for my location at the time of my entry.
What information do we collect?
We collect information from you when you register for the app and when you cash out. When logging in, we will collect your email address and name. Upon cash out, you will be asked to provide an email address so we know where to send your PayPal payment. After you fill out your submission, you may be asked to provide additional information to verify your identity. User's can request a deletion of their account and data by sending an email to [email protected].
Additionally, we will use your Facebook profile image to use as your profile picture within the MoneyLine app. Other users can see your profile image if you reach the top users shown in the leaderboard and a user taps your profile name that you created. You have full responsibility to change your profile image if you do not want other people to see.
What do we use your information for?
We need your PayPal email to know where to send your payment. We use your email address that you initially provide us to help you easily create a unique profile and access easy login. If you opt in to receive emails from us, we may email you. You will have the option to unsubscribe at any time. The information we collect if your cash out is over $100.00 is used only to prevent fraudulent submissions. If your payment is above $600.00 we may need to obtain information for internal tax use. We are not responsible for your individual tax reporting. Facebook image is used for your convenience so you do not have to add a separate profile image within MoneyLine. Ultimately, the purposes of information collection is to (a) provide you with a seamless cash out process and better user experience, (b) prevent fraudulent submissions, and (c) obtain tax information required by law.
How do we protect your information?
We implement a variety of security measures to maintain the security of your information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your identifiable information. This does not include trusted third parties who assist us in servicing you, so long as those parties agree to keep your information confidential. We may also release your information when we believe release is appropriate to comply with the law. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses (this information may include number of downloads, retention rate, app usage, etc.).
Third Parties
Third party links and services are used on our app at our discretion. These third party sites and services have separate and independent privacy policies. We therefore have no responsibility or liability for the content or activities of these linked sites and services. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites and/or services.
Terms of Service
Please visit our terms of service that establishes the use, disclaimers, and limitations of liability governing the use of app.
Your consent
By using MoneyLine, you consent to our privacy policy.
Contacting us
If there is any need to contact us, you may do so by visiting moneylineapp.com.
PRIVACY POLICY © 2023
MONEYLINE, LLC
TSEVO - AML Merchant Services Policy
Customer and Payment Compliance
This policy and the procedures outlined within are part of the Certification of Controls framework provided by TSEVO / GambleID as part of the service usage agreement for the GIDX Platform and associated products and services. Merchants are required to adopt the practices outlined here as well as adhere to the technical operations provided within the services of the GIDX Platform.
This AML Merchant Services Policy was reviewed and updated for use on all current merchants and is applied to all new merchants as of August 1, 2019.
General
The operation of the GIDX Platform is governed by this AML Policy together with the Account Terms of Use and other policies. The AML Policy governs how we prevent the legalization of proceeds from criminal activity and financing of terrorism.
Definitions used in this AML Policy have the meaning defined in the Account Terms of Use unless expressly stated otherwise.
Why We Identify
We provide compliance and payment processing services pursuant to Patriot Act and the Bank Secrecy Act (BSA), which makes provision with respect to certain measures against the legalization of proceeds from criminal activity and financing of terrorism, as amended (hereinafter referred to as the “Act”).
In accordance with the Act we take measures against the legalization of proceeds from criminal activity and financing of terrorism. We fulfil obligations stipulated by legal regulations in this field so as to prevent the misuse of the financial system for the legalization of proceeds from criminal activity and financing of terrorism and so as to establish conditions for detecting such conduct.
The Act obliges us to meet obligations in relation to Clients. The above obligations include in particular performing identification of Clients (S. 7 of the Act) and performing due diligence of Clients in cases stipulated by the Act (S. 9 of the Act).
When We Identify
We perform identification on a customer prior to any transaction using an Electronic Money payments and/or Redemption of Electronic Money in any amount. On payment transactions exceeding US 2,500 or make Redemption of Electronic Money in an amount of US 1,000 and higher during one calendar year. We also perform secondary request for identification via physical identity card or other form in as where stipulated by the Act.
We always require that the merchant perform a customer identification upon creation of an active merchant customer account or when that account is changed in any way. The scope of required identification data is defined by the merchants Certification of Controls settings.
How We Identify
Identification is performed in one of the following ways:
With physical or photographic presence; the customer provides their identification data from a valid identification card. At that time, this customers data and appearance is verified to correspond to the photo on their physical identity card;
Without physical presence on condition that the first payment is made through a payment device maintained in the customer’s name and that the identification data provided in electronic form corresponds to the certified identity data on file for the customer;
Without physical presence will require that the customer has knowledge of unique data of the identity associated with certified deed/header information on identification.
How We Prevent Fraud
We apply control system and anti-fraud management system together with internal guidelines the aim of which is to prevent the legalization of proceeds from criminal activity and financing of terrorism. In accordance with that we use risk management whose aim is to prevent the risk of having the GIDX Platform misused for fraudulent transactions or other illegal activities. The internal guidelines are submitted for inspection to the Treasury Department of Finance of the United States.
Before each transaction is made, we carry out an analytical risk assessment based on information about the customers identity and interaction with the GIDX Platform service and information accessible via third parties. We reserve the right to refuse to make such transaction upon assessment of the degree of potential risk.
We perform automated assessment of suspicious financial flows and regularly report to pertinent persons and due diligence divisions within our company as well as to public authorities such as the Treasury Department of Finance of the United States.
We regularly analyze threats of new risks to which we adapt the set-up of the system and its behavior.
We may ask a customer to identify themselves on multiple occasions to validate and verify the correctness of the originally performed identification.
We regularly check whether the activities and range of products offered on the website through which merchants offer or effect the sale of goods/services or offer or provide services corresponds to the activity and range of products that the merchant has declared to us. We regularly carry out test purchases of goods and services to verify whether the merchants’ activities are in accordance with all merchant agreements.
Final Provisions
We are entitled to unilaterally amend the AML Policy in accordance with the rules and terms laid down in this Article. You accept the above entitlement.
TSEVO holds the right to amend this AML Policy at any time and shall notify the merchant within 30 days of any change date. The merchant shall have up to the change date provided to agree to policy changes as they may have impact on the merchant’s activities.
Customer Refund Policy Statements
Customer Payment/Deposits Refund Policy
Game Change Related Refunds:
If a Contest related to a contest on our site is delayed or postponed, the contests will include statistics for that game only if it is played no later than Wednesday of that week. If a game is postponed to a later date or called off for any reason, any players you have selected for that game will no longer add points to your lineup and games will be closed. If game cancellations and/or postponements result in only one game left in a contest, then that contest will be cancelled and users will be refunded original contest entry/buy-in amount.
Compliance Related Refunds:
In the event that the legality of a contest offered by MoneyLine is altered by the state, district, region, or country (“locations”) occupied by the customer; Or, if MoneyLine changes its contest availability policy for the location in which the customer resides, and the customer has previously entered a pay-entry contest that has not yet began then the customer may be refunded the original contest entry/buy-in amount.
Requesting a refund:
To request a refund of your deposit you must do so by sending an email to refunds [email protected] with the subject “Refund Request”. In the body of this email you must provide your full name, your screen name (number), the amount of the refund you are requesting, and the reason for your refund request. This process may take up to 14 business days for review.
Example.
Subject: Refund Request
Name: John Doe
Screen Name: john_doe_sports
Reason: The contest that was entered was not valid for my location at the time of my entry.
What information do we collect?
We collect information from you when you register for the app and when you cash out. When logging in, we will collect your email address and name. Upon cash out, you will be asked to provide an email address so we know where to send your PayPal payment. After you fill out your submission, you may be asked to provide additional information to verify your identity. User's can request a deletion of their account and data by sending an email to [email protected].
Additionally, we will use your Facebook profile image to use as your profile picture within the MoneyLine app. Other users can see your profile image if you reach the top users shown in the leaderboard and a user taps your profile name that you created. You have full responsibility to change your profile image if you do not want other people to see.
What do we use your information for?
We need your PayPal email to know where to send your payment. We use your email address that you initially provide us to help you easily create a unique profile and access easy login. If you opt in to receive emails from us, we may email you. You will have the option to unsubscribe at any time. The information we collect if your cash out is over $100.00 is used only to prevent fraudulent submissions. If your payment is above $600.00 we may need to obtain information for internal tax use. We are not responsible for your individual tax reporting. Facebook image is used for your convenience so you do not have to add a separate profile image within MoneyLine. Ultimately, the purposes of information collection is to (a) provide you with a seamless cash out process and better user experience, (b) prevent fraudulent submissions, and (c) obtain tax information required by law.
How do we protect your information?
We implement a variety of security measures to maintain the security of your information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your identifiable information. This does not include trusted third parties who assist us in servicing you, so long as those parties agree to keep your information confidential. We may also release your information when we believe release is appropriate to comply with the law. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses (this information may include number of downloads, retention rate, app usage, etc.).
Third Parties
Third party links and services are used on our app at our discretion. These third party sites and services have separate and independent privacy policies. We therefore have no responsibility or liability for the content or activities of these linked sites and services. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites and/or services.
Terms of Service
Please visit our terms of service that establishes the use, disclaimers, and limitations of liability governing the use of app.
Your consent
By using MoneyLine, you consent to our privacy policy.
Contacting us
If there is any need to contact us, you may do so by visiting moneylineapp.com.